Figurement

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Privacy Policy

1. Introduction

Welcome to Figurement. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share your personal data when you use our SaaS solution.

2. Who We Are

Figurement ApS (“we”, “our”, “us”) is a company registered in Denmark with the registration number DK44894777 and our registered office is at Solbjerg Hedevej 87, 8355 Solbjerg.

For the purposes of the General Data Protection Regulation (GDPR), we are the data controller.

3. What Data We Collect

We may collect the following types of personal data:

  • Identity Data: First name, last name, username, or similar identifier.
  • Contact Data: Email address, telephone number.
  • Technical Data: IP address, browser type and version, time zone setting, browser versions, operating system and platform, and other technology on the devices you use to access our SaaS solution.
  • Usage Data: Information about how you use our SaaS solution, including system logs.
  • Financial Data: Payment details necessary to process your subscription or transactions.
  • Profile Data: Preferences, feedback, and survey responses.

4. How We Collect Your Data

We use different methods to collect data from and about you including:

  • Direct Interactions: You may provide data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies: As you interact with our SaaS solution, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies.
  • Third Parties: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and search information providers.

5. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To Provide the SaaS Solution: To set up and manage your account, provide customer support, process transactions, and communicate with you about your use of our services.
  • To Improve Our Services: To administer and protect our business and this SaaS solution (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • To Market to You: If you have consented, we may send you marketing communications about our products and services. You can withdraw your consent at any time.
  • To Comply with Legal Obligations: To comply with legal obligations, regulatory requirements, or enforce our terms of use.

6. Legal Basis for Processing

Under the GDPR, the legal bases we rely on for processing your personal data are:

  • Performance of a Contract: Processing your data is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
  • Legitimate Interest: Processing your data is necessary for our legitimate interests (or those of a third party) unless your interests and fundamental rights override those interests.
  • Consent: In cases where we rely on your consent to process your data, you have the right to withdraw your consent at any time.
  • Legal Obligation: Processing is necessary to comply with our legal obligations.

7. Sharing Your Data

We may share your personal data with:

  • Service Providers: Third parties who provide IT and system administration services.
  • Professional Advisers: Lawyers, bankers, auditors, and insurers.
  • Regulatory Authorities: Government bodies that require us to report processing activities or otherwise comply with the law.
  • Third-Party Integrations: If you choose to use third-party integrations in our SaaS solution, we may share your data with those third parties.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

8. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

  • EU Standard Contractual Clauses: We use specific contracts approved by the European Commission that give personal data the same protection it has in Europe.
  • Adequacy Decisions: We may transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Binding Corporate Rules: We may use binding corporate rules where approved by a competent data protection authority.

9. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

10. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

11. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request access to your personal data.
  • Right to Rectification: Request correction of any inaccurate data we hold about you.
  • Right to Erasure: Request erasure of your personal data where there is no good reason for us continuing to process it.
  • Right to Restrict Processing: Request restriction of processing of your personal data.
  • Right to Data Portability: Request the transfer of your personal data to you or to a third party.
  • Right to Object: Object to processing of your personal data where we are relying on a legitimate interest.

To exercise any of these rights, please contact us at gdpr at figurement.com

12. Changes to This Privacy Policy

We keep our privacy policy under regular review, and we will post any updates on this web page. This privacy policy was last updated on 24.08.2024.

13. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us:

  • Email: info at figurement.com
  • Address: Solbjerg Hedevej 87, 8355 Solbjerg

If you are not satisfied with our response, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) or your local supervisory authority.